Orders & Returns
ORDERS
Orders are processed within 2-3 business days.
Leaf Spirit will contact you if an item is out of stock or if further information is needed for credit verification.
*Note: Orders placed on Friday after 11:00 (UTC+1) and during the weekend will not be processed until the following Monday.
Purchases made on weekends and holidays will be processed 2-3 business days the following business day.
*NotaWhen orders shipped internationally reach the destination country, they may be subject to customs duties and clearance procedures that can cause delays beyond the original delivery estimates.
Unfortunately, Leaf Soul NOT can be considered manager for any Customs dutiesForeign taxes or other applicable taxes. These will remain the responsibility of the customer. Please contact the local customs office for further information.
RETURNS
Returns are possible within 10 days from the order and we will proceed with the exchange of the item or provide a voucher to be used later. For returns, please send an email to animadifoglia20@gmail.com
*Nota : any requests Custom designs Changes upon request NOT They are eligible for returns, gift vouchers, or exchanges.
In case of RETURN the items must:
- To be returned in their Original packaging With attached tags, including the seal.
- NOT must have been worn, Wash yourself Translate from Italian to English altered in any way.
- AProducts in balance NOT will be accepted for credits or exchanges.
I Returns will come Processed within 48 hours from receptionHowever, it may take a little longer during peak periods.